Questions About Your Drapery Rods?

We do accept returns on most of the products we sell. However, custom items are not returnable. Read the Product Description carefully to determine whether or not the product you have chosen is returnable. Our Return Policy is stated on our website.&...

We incur shipping costs when we send your order to you, which we do not recoup when an order is returned. Therefore, the customer bears the responsibility to pay for the shipping of his or her order, and we also deduct the actual cost for us to ship ...

No one is perfect, so from time to time there may be an error when your order is packaged, or there may be damage incurred during shipping. Please call us as soon as possible at (800) 251-5009 and let us know if there is a problem. Even if you are not...

Shipping costs have gone up substantially over the past year. Rather than raise our prices, we charge shipping on orders that total under $200.00. Additionally, our products are unusual in that most packages are long and narrow, and are therefore...

In-stock items ship within two business days after the order is placed. Please note that if you place an online order on a Friday evening, your order may not ship until the following Tuesday.  

Yes! We can ship your order overnight or second-day air. To get a quote, we must know the items you want and the ZIP code for the delivery address. Call early in the day for an expedited order, as they must be placed by noon Eastern time to go out that...

If you are using a flat panel (such as a rod-pocket) rather than a pleated drapery on a traverse rod, you need to manually arrange the fullness of the draperies when you close them. Pleated draperies move evenly because the fullness is pleated into the...

The C-rings are designed to work only with their corresponding bypass brackets, and on the rod for which they were designed. If you want to bypass a bracket, you must use the C-rings, bypass brackets, end brackets, and the rod that are all from the same...

There are no instructions available for Architrac rods. These are commercial-grade and usually installed by professionals. Give us a call at (800) 251-5009 and we can guide you through your installation—it isn’t difficult at all.

Short rods (also called stub or stump rods) are cut down from larger rods. We can cut wooden rods for you, and metal rods are easily cut using a plumber’s pipe-cutting tool (for Wrought Iron) or a fine-toothed metal hacksaw (for Designer Metals). Feel...

We cannot guarantee the fit of finials from other manufacturers, but if the sizes correspond, they may work. Kirsch finials screw into either the wood ends of wood rods, or the plastic finial plugs of metal rods.

Wood Pole Connector Screws are threaded at both ends and only used to join two wood drapery rods together. Kirsch finials have embedded screws attached, though these do not show in our images.

Consider the weight of the draperies, both width, and length of draperies and rod, the function of the draperies, and the sturdiness of your wall when selecting the number of brackets. Generally, traversing rods need support every 36-48 inches. One and...

Wondering how to select drapery rods and where exactly to start? Well, Somfy Glydea Motorized Track is an excellent option for those who wish to have a motorized drapery rod. Somfy Glydea Track is custom made to your exact specifications, and is available in lengths up to 432" and drapery weights up to 132 pounds.

Find full PDF installation instructions for our drapery and curtain hardware.

Wondering how to choose a curtain rod for your home or business? Kirsch Architrac may be a good choice! Kirsch Architrac is the industry standard for heavy-duty commercial-grade drapery track. When choosing a curtain rod, the best choice will depend on the application you’re using the curtain rod. Often, for commercial spaces or heavy-duty instances, Kirsch Architrac is the best curtain rod option.

Measuring for curtain rods isn't as difficult as you may think. We've been doing it for years, and are happy to provide you with a general set of guidelines for determining curtain rod width. First, decide what type of curtain are you installing. Is it a fabric curtain or drapery, a sheer curtain, or a valance? Each is measured differently. Second, what type of curtain of drapery hardware are you interested in? Decorative hardware is a visible component of the finished product or basic hardware that is hidden or mostly hidden after installation? With these thoughts in mind, here are some general guidelines.

The diameter of the rod you use is largely based on your preference. Generally, the lower the ceiling, the smaller the rod.

The selection of wood or metal rods is a very personal one, driven by the look you want to achieve. Wooden rods, in tones of white, cream, or natural brown offer a warmer cottage-like traditional feel, while metal rods are great for more contemporary...

Wood poles can be joined together with wood pole connector screws to achieve long rod lengths. Designer Metals eight-foot fixed-width poles and Wrought Iron poles can be put together with internal splices to achieve the width you want. All joints must...

You will need to measure the inside diameter of the grommet on your particular draperies to determine what rod will fit. Grommet, tab top, and rod-pocket draperies cannot pass over support brackets.

Finials are the decorative end pieces that fit into the ends of the drapery rod to give it a finished, ornamental look. Finials are available in many styles and finishes to coordinate with the style of your room. Drapery Rods Direct offers screw-in metal...

The number of rings you use on a given drapery rod depends on the style of the drapery panel. Pinch-pleated draperies need a ring for each pleat, plus one for the leading edge, and, if desired, one for each outside edge. Flat-panel draperies can have...

We carry several options for bay windows. If the rod is to be completely covered with fabric, either the Lockseam bay window rod or the Continental II bay window rod may be all you need. If you prefer a decorative rod, metal and most wood collections...

The metal collections have options for wide windows that still need center supports. These are bypass brackets, which have a lower profile than a standard bracket, so that C-rings, which do not completely encircle the rod, can pass over them. These brackets...

You can remove the cord from any traverse rod and attach wands or batons to the master carriers. The baton has a harness snap that hooks onto the carrier, and the baton hangs just behind the drapery. 

All our drapery rods, including motorized rods, come with complete instructions for fast, easy installation. Still have questions? Check out our helpful how-to videos or call for personalized assistance!

Drapery Rods Direct offers fully customizable curtain rods! When you're selecting curtain hardware, choose your color, finish, and finials, as well as any additional accessories, to create your perfect set. Call now for more information! 1-800-251-5009...

Yes! Motorized drapery rods provide daily ease and convenience while protecting your fabrics by reducing wear and tear. With home automation, you have complete control over the look and function of your interior decor.

The selection of wood or metal rods is a very personal one, driven by the look you want to achieve. Wooden rods, in tones of white, cream, or natural brown offer a warmer cottage-like traditional feel, while metal rods are great for more contemporary...

Finials are the decorative end pieces that fit into the ends of the drapery rod to give it a finished, ornamental look. Finials are available in many styles and finishes to coordinate with the style of your room. Drapery Rods Direct offers screw-in metal...

Wondering how to select drapery hardware? The Kirsch Designer Metals Collection is a great choice, as it offers both Traversing Decorative Rods and Non-Traversing Decorative Rods. "Traversing" means that the rod has a cord that operates to open and close the drapery panels. Non-Traversing means that the drapery or curtain panels are moved by hand.